Privacy Policy

Last updated: August 2026

Unlock Real Estate ("Unlock", "we", "us", or "our") operates in Doha, Qatar, specializing in residential and commercial properties across Lusail, West Bay, and The Pearl-Qatar. This Privacy Policy explains how we collect, use, and protect your information when you interact with us — including through our website, WhatsApp, phone, in-person inquiries, and advertisements on platforms such as Meta (Facebook and Instagram) and Property Finder.

1. Information We Collect

When you contact us, submit an inquiry, or respond to one of our advertisements, we may collect:

• Your name and company name (if applicable)
• Phone number and/or WhatsApp number
• Email address
• Property preferences (location, budget, property type, purpose — rent or buy)
• Any information you voluntarily provide in messages or forms

2. How We Use Your Information

We use the information we collect to:

• Respond to your property inquiries and match you with suitable listings
• Contact you by phone, WhatsApp, or email regarding your inquiry
• Provide market updates, new listings, or relevant investment information you may find useful
• Improve our services and advertising relevance
• Comply with legal and regulatory obligations in Qatar

3. Lead Advertising (Meta, Property Finder, and Similar Platforms)

When you submit your details through a lead form on Facebook, Instagram, Property Finder, or a similar advertising platform, that platform shares the information you provided directly with us so we can follow up on your inquiry. We do not receive any additional data from these platforms beyond what you submit in the form itself. You can review how these platforms handle your data in their own privacy policies (for example, Meta's Privacy Policy at facebook.com/privacy/policy).

4. How We Protect Your Information

Your information is stored securely using reputable cloud infrastructure (including Google Firebase), accessible only to authorized Unlock Real Estate staff who need it to assist you. We do not sell your personal information to third parties.

5. Data Retention

We retain your information for as long as necessary to assist with your property inquiry and for a reasonable period afterward in case you contact us again, unless you request earlier deletion.

6. Your Rights

You may contact us at any time to request access to the information we hold about you, ask us to correct it, or request that it be deleted from our records, subject to any legal obligations we may have to retain certain records. To make a request, use the contact details below.

7. Cookies

Our website may use basic cookies to help it function properly and to understand general visitor traffic. We do not use cookies to sell your personal information.

8. Contact Us

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.